Mila / Gina,
I called early in the afternoon today to book an appointment for my friend and I for 6:45pm. We got there a few minutes early, called up no answer. Called again at 6:45pm, still no answer. Kept calling every few minutes until 7:15pm when we finally gave up, noone picked up. We were very disappointed as my friend came all the way out to experience MIR when he's from out of town.
I've only had issues with the phone girl mixing up the appointment once before, but this time there wasn't even anyone picking up the phone. What happened??