I got wise to the spa tricks when you ask for a specific MPA and they say, "just come in" and stopped going. Then they tried saying she's in but when you arrive saying she's busy or had to leave. Some have even tried sending in another MPA using the other's name, like I think all Asians look alike.
If I go in for my APPOINTMENT and my MPA isn't available, I NEVER go back to that dump. There are waaaay too many places out there to need to put up with liars that waste our time and money.
Sadly, if they told the truth, I'd could come in to try someone new.