Alpha has always been like that. Even when they were down the street on like the 3rd floor of some business center. They either asked for your body type preference and sent a girl or just put you in a room and if you didn't like the girl they would switch them out. Not sure why it's like that. When the owner died (quite a few years ago) I think family took it over and I'm not sure why they have never changed. The only thing I've seen changed is that they no long do face pics of the attendants. Valerie has been there for like over 20 years as an attendant. But they have definitely lost market share. To me I think it started when one of the receptionists left and created Chesswood Spa (which became the Flirt brand). Maybe the current owners are just poor managers.
Sunshine spa isn't worth visiting. (same owner as Vivid and Taboo) They use to recruit big time getting girls from out East. Since the girls out there don't really have much to do but sleep around for free they might as well come to Toronto and get paid. But the quality is extremely poor. They use to get some hot student types. But most of the talent now just looks ghetto. Expect uninspired very limited service with no personality. Most of them will just try to get you out the door quick. If you pop your head in, most of the girls will just be sitting around bored and moping around the reception. The owners tried to do renovations and make it more upscale about 10 years ago but it is still a slum. You can tell cause they never buy new towels. They are like paper thin with no fleece on them anymore.